Scheduling, Cancellations, Illness, & Late arrivals:

I take time off around each of the holidays and will not be available for appointments or contact on the following days (unless it is urgent):

October 30, 2026 - November 1, 2026.

November 25, 2026 - November 28, 2026.

December 22, 2026 - December 26, 2026.

December 31, 2026 - January 2, 2027.

Appointments are being scheduled 10 weeks or more in advance right now. If you would like to join the wait list, please contact me personally. These openings are filled on a first come, first served basis.

Thank you and I hope you have HAPPY HOLIDAY'S!

Standing Appointments:
These appointments are reserved for clients who want a recurring time slot (same day and time). These will not be offered to other clients unless canceled. Availability is currently very limited.

Preset Appointments:
These are scheduled in advance as clients are seen, with days and times varying based on my availability. I recommend scheduling as far in advance as possible, especially if you have a package or want regular sessions, to avoid a wait.

As Needed Appointments:
These are filled on a first-come, first-served basis. There is often a wait, and clients are responsible for tracking package expiration dates and pricing, which may be based on the date of their last session.

Most of my workday is spent in sessions with clients, so I am not always able to address scheduling changes within business hours (10:00-5:00). To ensure I have adequate time to fill openings, my cancellation policy has been updated from 24 hours to 48 hours. 

• Initial check-ins are sent 3–5 business days in advance (or more). Please confirm as soon as possible to secure your time slot. 
• Once confirmed, no further reminders will be sent unless requested. From there, I depend upon clients to provide at least 48 hours' notice for any changes or cancellations.
  

Cancellation Fees:

I understand when sudden illnesses, injuries, and emergencies happen, and all circumstances will be considered before the following fees are applied:

• Less than 48 hours’ notice: 50%–100% of the session price.
• No-shows: 100% of the session price.
• Fees may be deducted from prepaid packages/gift certificates, paid via Zelle, or billed via an emailed invoice (credit/debit card processing fees may apply).

Thank you for your understanding and continued support. Please feel free to reach out directly if you have any questions or concerns.

While late cancellation fees are generally waived with illness, this policy is not meant to be a substitute for timely cancellations. Please contact me as soon as you know you are ill or feeling under the weather. If notice is unnecessarily delayed, I reserve the right to implement fees as shown above.

Clients are not seen (and I do not work) under the following circumstances, unless medically cleared as not being contagious. Please contact me in advance to postpone your session with any of the following:

• When actively ill or with lingering symptoms (less than 10 days from the onset).
• When feeling unusually under the weather, as the contagious period for colds & flu can begin two days before you become noticeably ill.
• If you have been knowingly exposed to anything contagious, until the incubation period has passed. This includes exposure from travel or large gatherings and events. 

Late arrivals will receive the remaining time of the appointment with the full fee. 

Unless I am informed that you are on your way, if more than 15 minutes of waiting pass, the session may be marked as a no-show and billed in full. There are times when I may leave the premises, especially if it is the last appointment of the day. 

In the event that I run late, you will either receive the full time or be provided with a credit toward your massage that day, if extending the session is not possible.